What are PetSites™?

PetSites are secure, personal client interfaces that function as communication gateways between your practice management software and the Internet.  Through your practice’s website, your clients login to their easy-to-use personal PetSites, where they can access the pet medical information you choose to make available to them – anytime, day or night. 


Are PetSites customizable to my practice?

Yes. PetSites are flexible tools for your hospital and practice management software, that can be customized in color scheme and functionality.  Very few doctors use their practice management software the same way, so it is imperative that PetSites be customized to meet each practice’s needs.


Will PetSites match my current website?

Yes. We know brand continuity is important to your practice, so PetSites have been designed to resemble the color scheme of your practice’s website.  We offer a large variety of pre-built themes and work closely with eVetSites  (another VIN business partner) to match their themes.  If you have a custom website we will work with you to make PetSites match it.


How easy is it to start offering PetSites to my clients?

After the initial PetSites installation and Web Services Setup, you simply have to add a login button to your home page and begin telling clients about their PetSites and asking for their email addresses.


When is data from my practice management software synchronized with PetSites?

PetSites synchronizes your data on average hourly.


What makes PetSites different then the other online portal services?

PetSites provides a service that allows your clients to access and communicate with your practice management software. The beauty of the solution is that you can customize the service to your needs and only allow your clients to see and interact with the data you want them too.


How secure is my hospital's information?

Your data is protected and hosted by VIN.  Need we say more?


Does VetVision ever sell or make available to third parties any information related to my clients or patients, or do they aggregate (remove distinguishing information from) data for profit?

Absolutely not.


How secure is the connection between my hospital and PetSites?

The connection is very secure, with layers of hospital-unique and controlled access points throughout the process of logging in and PetSites usage.


How can we customize PetSites to complement how we use our practice management software?

The PetSites team is committed to evolving and improving the product with the needs of your practice.  While we are implementing solutions from your feedback frequently – which you can utilize in the PetSites Admin interface – please maintain an open dialogue with us about what you need. Click here. or visit our folders within VIN.


Which practice management software programs are compatible with PetSites?

Currently PetSites are compatible with AVImark & Intravet, but we are diligently working to add more programs. To help expedite the process, you can become a beta tester by clicking here. If you would like to be notified when PetSites is compatible with your practice's software program, please contact us by clicking here.